The Content Strategy Knowledge Base aims to support practitioners, students and teachers of content strategy.
In November 2024 Madi Weland Solomon conducted an in-depth session on metadata modeling, focusing on creating content metadata models - a crucial aspect of digital content management. This lecture report outlines Solomon’s insights and practical steps for building, synchronizing and iterating metadata models.
This article highlights 5 key elements of accessible design with practical tips for creating more inclusive web content. These are starting points — accessibility requires testing with tools like screen readers or voice recognition, involving professional testers and disabled users as the gold standard for truly inclusive web design.
In the evolving landscape of digital content, editorial quality stands as a foundational pillar for success. Whether you’re crafting content for a blog, website, or online magazine, ensuring that your material not only captures attention but also provides value is key. But what exactly is “editorial quality” and how can it help to elevate your content?
Design thinking has emerged as a powerful methodology for tackling problems and driving innovation across various industries. This user-centric approach focuses on understanding user needs, ideating creative solutions, and iteratively testing and refining ideas.
In the digital age, ethical content strategies are crucial as misinformation spreads rapidly and AI's influence grows. Businesses must prioritize transparency, fairness and responsibility to ensure authentic and responsible engagement with audiences.
The SREP (Socio-technical Reflection of Ethical Principles) framework integrates ethical considerations into technology development by focusing on human-technology interactions. Applied through interactive workshops, it encourages participants to reflect on ethical principles such as justice and privacy, identify potential issues, and prioritize ethical risks. This approach prepares future innovators to responsibly address the ethical implications of their technological work.
In "Design for Cognitive Bias," David Dylan Thomas explores the pervasive influence of cognitive biases on decision-making and design practices. The book dives deep into the mechanics of human psychology, shedding light on how biases shape our perceptions, actions, and interactions with digital environments.
In a guest lecture by Amy Marie Phillips, a service design expert, we explored integrating service design with content strategy. Through engaging activities and discussions, the session highlighted the comprehensive nature of service design, emphasizing how every customer interaction and touchpoint creates seamless and satisfying user experiences. Additionally, the lecture demonstrated how service design and content strategy can work together to enhance communication, user experience, and overall service quality, using tools like service blueprints and the double diamond model to visualize and optimize the service delivery process.
The RACI Matrix helps to identify the roles of team members in a particular context such as a project or program. It clearly defines each person's responsibilities to prevent confusion and overlap, which can disrupt the workflow and contribute to overall operational inefficiencies.
The Elements of Content Strategy is an essential read for anyone who wants to understand how content strategy works and why it is important. It’s an invaluable toolkit and a voice of reason in navigating complex multistakeholder content strategy projects.
To create content for the Web, we have to understand how information retrieval on the Web works in a world shaped by Google’s semantic search. The book by David Amerland explores content discoverability according to the world’s most popular search engine, giving us insights into how SEO fits into content strategy.
As we navigate the evolving landscape of content strategy, the intersection of brand voice and artificial intelligence (AI) is becoming a key focus for marketers and content creators. This article explores the dynamic relationship between these two elements, investigating AI's role in crafting and maintaining a consistent brand voice.
